No-shows and last minute cancellations enormously disadvantage our business, now more than ever after the COVID-19 pandemic
We do prefer that you stay home when when showing symptoms however we would greatly appreciate 24 hours notice for any cancellations or changes.
We respect your time and would love you to do the same for us in return.
We employ the very best therapists and we invest a great deal in further educating them. So therefore we hope that you will appreciate our Booking and Cancellation policy.
A $50 deposit is required to secure all bookings.
For our more advanced skin treatments we will ask for a $100 deposit to secure your preferred date.
We will call you within 24 hours.
Without this, your allocated time will be forfeited.
We understand that sometimes you may need to change your booking. We kindly request 24 hours notice so that we can offer that appointment to another client.
Your deposit will be held for your next booking, or refunded.
However, if you don’t provide us with 24 hours notice or you fail to arrive for your appointment, you may send a friend or family member in your place, or your deposit will be forfeited.
We cannot accept messages left on Sundays or public holidays as sufficient notice as we will not have enough time to try to re-book your scheduled appointment.
By booking an appointment with Beauty Indulgence, you agree to our booking policy.
This Booking Policy has been in place as of 1st October, 2013, and updated on 1st September 2022*
* Effective immediately for all new clients.